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Ordering and delivery

How to place an order

Shopping at Bikable.com is easy and the shipping is fast. Here’s how you place an order:

  • Add items to the shopping basket by pressing the ‘Add to basket’ button next to each item that you want to purchase
  • Click on the shopping basket icon, when you are done shopping
  • Get an overview of what’s in your shopping basket
  • Proceed to checkout, if you’re satisfied with the content of your shopping basket
  • Log in to your user account for an easy check out or fill out your information
  • Choose delivery method
  • Choose payment method
  • Continue by pressing the ‘Place order’ button
  • Fill in your payment information and complete the payment
  • The payment has been completed and we thank you for your order. Shortly, you will receive an email with your order confirmation
     

Delivery and prices

Here you will find an overview of the various delivery options that we offer. Depending on which country and provider you choose, the price for shipping will appear at the checkout. 

*Free shipping applies to the cheapest delivery method.

 

Germany: Free shipping over 100€

  • Hermes Parcel shop - delivery to a parcel shop

  • Hermes Home - delivery to your home address

  • DHL Parcel shop - delivery to a parcel shop

  • DHL Home - delivery to your home address

 

The Netherlands: Free shipping over 100€

  • PostNL Parcel shop- delivery to a parcel shop

  • Sandd Parcel shop- delivery to a parcel shop

  • Mondial Relay Home - delivery to your home address

  • PostNL Home - delivery to your home address

 

Belgium: Free shipping over 100€

  • Mondial Relay Parcel shop- delivery to a parcel shop

  • B-Post Parcel shop- delivery to a parcel shop

  • Mondial Relay Home - delivery to your home address

  • B-Post Home - delivery to your home address

 

France: Free shipping over 100€

  • Mondial Relay Parcel shop- delivery to a parcel shop

  • Colis Privé Parcel shop- delivery to a parcel shop

  • Mondial Relay Home - delivery to your home address

  • Colis Privé Home - delivery to your home address

 

Austria: Free shipping over 100€

  • DHL Connect Home - delivery to your home address

 

Luxembourg: Free shipping over 100€

  • Mondial Relay Parcel shop- delivery to a parcel shop

  • DHL Connect Home - delivery to your home address

 

Spain: Free shipping over 100€

  • Mondial Relay Parcel shop- delivery to a parcel shop

  • DHL Connect Home - delivery to your home address

 

Romania: Free shipping over 120€

  • DHL Connect Home - delivery to your home address

 

Slovakia: Free shipping over 120€

  • DHL Connect Home - delivery to your home address

 

Poland: Free shipping over 100€

  • DHL Connect Home - delivery to your home address

 

Ireland: Free shipping over 100€

  • DHL Connect Home - delivery to your home address

 

Italy: Free shipping over 120€

  • DHL Connect Home - delivery to your home address

 

Bulgaria: Free shipping over 150€

  • DHL Connect Home - delivery to your home address

 

The Czech Republic: Free shipping over 100€

  • DHL Connect Home - delivery to your home address

 

Estonia: Free shipping over 120€

  • DHL Connect Parcel shop - delivery to a parcel shop

 

Greece: Free shipping over 150€

  • DHL Connect Home - delivery to your home address

 

Croatia: Free shipping over 150€

  • DHL Connect Home - delivery to your home address

 

Hungary: Free shipping over 120€

  • DHL Connect Parcel shop - delivery to a parcel shop

 

Lithuania: Free shipping over 120€

  • DHL Connect Parcel shop - delivery to a parcel shop

 

Latvia: Free shipping over 120€

  • DHL Connect Parcel shop - delivery to a parcel shop

 

Portugal: Free shipping over 120€

  • DHL Connect Home - delivery to your home address

 

Slovenia: Free shipping over 120€

  • DHL Connect Home - delivery to your home address


Finland

If you want delivery to Finland, you must shop on our Finnish webshop: Bikable.fi

 

Sweden

If you want delivery to Sweden, you must shop on our Swedish webshop: Bikable.se
 

Norway

If you want delivery to Norway, you must shop on our Norwegian webshop: Bikable.no
 

Greenland and the Faroe Islands

If you want delivery to Greenland or the Faroe Islands, you must shop on our Danish webshop: Cykelgear.dk
 

Denmark

If you want delivery to Denmark, you must shop on our Danish webshop: Cykelgear.dk

 

Stock status

You will always be able to see the stock status on the item you want to buy. If the item is in stock, you can have the item delivered shortly after you have placed your order. The delivery times depend on the type of delivery you choose at the checkout. If the item is not in stock, it is noted on the item what the current delivery time is.

Our stock is always 100 % up to date. This means that if you put an item in your basket, it will automatically be reserved for your order. Once the payment has been completed, this item will not be available to other customers on the site.

 

 

1
Has my order been placed?

Once you receive your order confirmation by email or the order is visible under ‘My pagesÂÂÂÂÂÂ’, then your order has been placed successfully.

2
When will I receive my order?

Depending on which country you want your package delivered to and which type of delivery you have chosen, there are different delivery times. We strive to deliver as quickly as possible and we will keep you updated continually.

3
Which delivery options do you offer?

We ship with different shipping companies, depending on which country you need your package delivered to. For more information about which shipping companies we use in the different countries, take a look further up this page.

4
What are your prices on delivery?

Our shipping rates vary depending on which shipping company you choose for your order. You will be able to see the different prices at the checkout.

5
Where can I see the stock status?

You can see the stock status on all of our items. When you click on an item, you can see if it is in stock. If it is not in stock, it will say when it will be in stock again - and how long the current delivery time is for that specific item. In some cases, you can also sign up to receive a notification, when the item is back in stock.

6
Do you deliver abroad?

Yes, we deliver to most countries in the EU. Depending on the country in question there are different shipping methods and prices for each country. The prices will show at the checkout.